- Provide more training within your organisation
- Plan and schedule employee development
- Make sure you get the most from all the funding now available
By developing and employing better staff, supervisors and managers you will gain the following tangible benefits:
- Improvements in Customer Service
- Reductions in Staff Turnover
- Release of Senior Management Time
The business solutions team at Northbrook College is dedicated to delivering employer training needs. We aim to respond efficiently and provide a professional and high quality service.
The College is increasing its range of flexible and affordable training solutions and we are confident that we can help with your individual requirements. Northbrook has enjoyed a good working relationship with employers for many years and is continually aiming to enhance this provision.
A full consultation with external and internal stakeholders including a number of local employers and business partners was undertaken to ensure their views would be incorporated.
If you have any comments, please contact us using our contact form , email us at business.solutions@nbcol.ac.uk or call our customer services team on 01903 606 114.
» Download a copy of the Adult and Employers Skills Strategy (PDF) here
Anne Feldberg has held several senior positions at the college including Head of Finance and Assistant Principal of Resources. She took up her role as Business Development Manager in October 2006 with a remit of growing and developing the colleges profile with the Business community. Reporting directly to the college Principal, Anne's responsibilities include all aspects of income generation and training delivery to employed adult learners, implementing a fully commercial model for the college whilst responding to the challenging targets set by the government for the sector.
Maxine Green has experience of working within large organisations as well as small independent businesses.Maxine’s wide range of skills and experiences enable her to advise and direct local businesses towards the most effective training solutions. She can assist your business to plan and schedule employee development, tailored to support the skills required to take your business forward. Whilst employed within the insurance industry Maxine gained extensive experience of credit management, staff recruitment and development and ISO accreditation. Moving into Business Development/Account Management Maxine developed her sales and marketing expertise in Media advertising covering Sussex and London.
m.green@nbcol.ac.uk
01903 606 101
Julie Hunt has worked at Northbrook for a number of years and has considerable knowledge of the local area. She has experience in on-line distance learning and coordinating tutors inside and outside the college. As a business advisor Julie focuses mainly on small businesses but she also is the key coordinator for the one day workshops in IT and soft skills. Details of these can be found on our
home page
. Julie is also the key contact for businesses who would like to use the room facilities at Northbrook for running their own events and meetings. If you would like to know more about this then please
contact us
.
j.hunt@nbcol.ac.uk
01903 606 431
Frances Wetherilt is the Specialist Skills Co-Ordinator for the Business, Computing and Professional Studies department. Prior to joining Northbrook, Frances set up and managed a small business for a local charitable organisation. Through her previous roles, Frances has experience in Marketing Communications, Sales and Recruitment and holds qualifications in Marketing and a Business Studies degree.
In her role of Specialist Skills Co-ordinator, Frances researches the market to identify new requirements and opportunities for training within the business sector. Frances invites employers’ participation in informing the development of the Business, Computing and Professional Studies training offer, supporting the College’s drive to become more responsive to employers’ needs. Frances links in to a number of Sector Skills Councils and works with local employers, including public sector, schools and the voluntary sector to help them access training and in some cases, Government funding, to support the development of their workforce.
Frances also manages a team of business assessors providing NVQs and workshops in advice and guidance, business and administration, customer service, team leading and management.
f.wetherilt@nbcol.ac.uk
01903 607 202
Meg Light currently co-ordinates the Train to Gain contract for Northbrook College. Meg has extensive knowledge of the Government’s Train to Gain funding initiative, as well as many other work related training solutions in the college in particular NVQs, apprenticeships and health and safety training. Meg has been with Northbrook for a number of years liaising with local businesses to meet their ongoing training needs.
m.light@nbcol.ac.uk
01903 606 460
Kristina deals with all the administrations aspects of the NVQ distance learner courses for Health and Social Care and Business; working closely with Helen Martin and Frances Wetherilt to ensure the smooth delivery of the courses.
k.pollard@nbcol.ac.uk
01903 607 226
Abigail is a Train to Gain Administrator, working with Meg Light and Vicky Wright on the Train to Gain contract. Abigail assists with the processing and monitoring of student paperwork for all the Distance Learning Students embarking on NVQs.
a.wickens@nbcol.ac.uk
01903 606 460
Vicky is a Train to Gain Administrator, working with Meg Light and Abigail Wickens on the Train to Gain contract. Vicky assists with the processing and monitoring of student paperwork for all the Distance Learning Students embarking on NVQs.
v.wright@nbcol.ac.uk
01903 607 228
Jennifer Pannell is the Customer Services / Events Organiser for the Business Development department. Acting as the first point of contact for new queries from employers and individuals and sending out course information to inform your training decisions. Jennifer is also responsible for co-ordinating the topical monthly employer updating events keeping businesses up to date with changes in legislation and other issues.
j.pannell@nbcol.ac.uk
01903 606 114
Clare is the Customer Service Assistant within Business Development. Mainly responsible for helping with the general day to day customer service requirements, focusing on answering enquires received from employers by telephone or e-mail. Clare also helps co-ordinate room hire bookings within the college for external companies.
ca.smith@nbcol.ac.uk
01903 606 114
Helen assists with the customer service team for Business Development focusing on the Redundancy Programme in conjunction with the Job Centre.
In addition to this Helen is also an assessor delivering Customer Service and Business Administration.
h.mcintyre@nbcol.ac.uk
01903 606 114
Phillip is the Specialist Skills Coordinator for Maths, English and ESOL at the College. He is responsible for identifying opportunities for employers to access training for their staff and ensuring that the delivery of these services are efficient and consistent throughout the College. Phillip is also charged with liaising with external agencies to ensure that Northbrook is at the forefront of developments within the Skills for Life area and that this knowledge can be accessed by our Clients. Phillip has significant experience of working within the Corporate Finance sector and managing business relationships. He is also a qualified Secondary School teacher and lectures in both Literacy and Numeracy, both within the classroom and at the workplace.
p.speed@nbcol.ac.uk
01903 607 221
Cheryl English is responsible for contacting local businesses and explaining to them about 'Skills for Life' Literacy and Numeracy training. Cheryl also organises Awareness Training for business managers to help them identify their skills needs, ESOL (English for Speakers of other Languages) courses, carries out assessments in the workplace, engages with tutors to co-ordinates short courses for the workplace and helps higher level 'Skills for Life' learners onto Train to Gain. Cheryl also works closely with Worthing and Southlands Hospital and has engaged employees on to ESOL, Literacy and Numeracy courses.
c.english@nbcol.ac.uk
01903 606 249
Helen Martin is the the Business Development and Specialist Skills Co-Ordinator for the Health and Social Care department. Helen is a qualified nurse with 20 years experience working in both the private and public sectors. She has a particular interest in policy practice and development and has a Bsc(Hons) in this field.
h.martin@nbcol.ac.uk
01903 606 126
Selina Shields Bishop has throughout her career worked for both large employers and small independent business. Selina has developed a wide range of skills whilst working in industries such as Retail, Insurance and Property Services which enables her to interact with business assisting them to empower their team and increase performance. Since working for Northbrook College Selina has gained experience within the Health and Social Care Sector engaging with employers and supporting training needs such as NVQ’s and Short courses.
s.bishop@nbcol.ac.uk
01903 606 126
Charly Sutherland is the Centre for Work and Learning Administrator. She works closely with Helen Martin and acts as a vital link between clients and educational establishments.
c.sutherland@nbcol.ac.uk
01903 607 229
Paul joined the team in August 2009, bringing 25 years of experience in designing and delivering training and coaching solutions to a wide range of business clients. Paul is a qualified coach and training assessor.
Paul is also responsible for engaging employers as part of the Colleges Training Impact Measurements.
p.trew@nbcol.ac.uk
01903 607 223
The college employs a range of business trainers from a wide variety of business sectors who have up to date knowledge and skills within their specialist areas. As a result, attendees on either the standard or tailored courses will receive the most current and best practice business approaches as reflected in todays market place.
Assessors are members of staff who come out and service, guide and assess the needs of candidates to gain their NVQ qualifications. Assessors use a wide variety of methods to aid the candidate’s completion of NVQ qualifications – this can include observing workplace activity, guidance on workplace evidence, professional discussions, and distance learning to cover the underpinning knowledge of the qualification - all done to aid the production of a portfolio of evidence. Our assessors are all vocationally competent within the sectors for the NVQs that they cover this includes: Customer Service, Business Administration, Team Leading and Management, Advice and Guidance, Motor Vehicle Maintenance all at Level 2 and 3 NVQs.
Internal Verifiers provide on going quality checks for all students undertaking an NVQ qualification. Internal Verifiers primarily check that the Assessors have done their role correctly, professionally and to the correct standards. An Internal Verifier checks that a candidate’s portfolio has reached the national standards of the chosen NVQ and that the Assessor has produced, guided or obtained the evidence from the candidate to prove this. Once a candidate’s NVQ portfolio has been internally verified it is then ready to be put forward for certification by the Awarding Body. Our Internal Verifiers are vocationally competent within the sectors for the NVQs that they cover: Customer Service, Business Administration, Team Leading and Management, Advice and Guidance, Motor Vehicle Maintenance all at Level 2 and 3 NVQs.
Gus, Sebastian and Zophony are currently working within Business Development on a work placement as part of the Future Jobs Fund government initiative.