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Testimonials
Working with Northbrook College to put our information Assistants through the NVQ2 in Advice and Guidance brought numerous benefits. Feedback from candidates has shown that it has helped them understand their role more clearly, understand the value of providing information, see tasks they just did naturally as real skills and it also helped identify areas which need to be approached with greater consistency across all of our centres and gaps in training.
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West Sussex County Council
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The Business Solutions @ Northbrook team is dedicated to delivering employer training needs. We aim to respond efficiently and provide a professional and high quality service. The College is increasing its range of flexible and affordable training solutions and we are confident that we can help with your individual requirements. Northbrook has enjoyed a good working relationship with employers for many years and is continually aiming to enhance this provision.
Why should you use Business Solutions @ Northbrook?
Northbrook College is a local professional training provider with accredited levels of industry quality standards, including Action for Business Colleges. We have a dedicated Business Development Team to help you take advantage of all the skills funding now coming on stream for the region. Our unique and responsive business development process can develop your staff flexibly to ensure that downtime and existing business operations are kept to a minimum, especially when delivered in the workplace setting.
Northbrook College's Business Solutions service will also help you to:
  • Provide more training within your organisation
  • Plan and schedule employee development
  • Make sure you get the most from all the funding now available
How will these courses benefit your company?
By developing and employing better staff, supervisors and managers you will gain the following tangible benefits:
  • Improvements in Customer Service
  • Reductions in Staff Turnover
  • Release of Senior Management Time
The Business Solutions @ Northbrook team is dedicated to delivering employer training needs. We aim to respond efficiently and provide a professional and high quality service.

The College is increasing its range of flexible and affordable training solutions and we are confident that we can help with your individual requirements. Northbrook has enjoyed a good working relationship with employers for many years and is continually aiming to enhance this provision.
The College's strategy for Adult and Employer skills has been developed to ensure it meets and responds to local, regional and national needs and priorities.

A full consultation with external and internal stakeholders including a number of local employers and business partners was undertaken to ensure their views would be incorporated.

If you have any comments, please contact us using our contact form , email us at business.solutions@nbcol.ac.uk or call our customer services team on 01903 606 114.

» Download a copy of the Adult and Employers Skills Strategy (PDF) here
Business Development Manager - Anne Feldberg
Anne Feldberg has held several senior positions at the college including Head of Finance and Assistant Principal of Resources. She took up her role as Business Development Manager in October 2006 with a remit of growing and developing the colleges profile with the Business community. Reporting directly to the college Principal, Anne's responsibilities include all aspects of income generation and training delivery to employed adult learners, implementing a fully commercial model for the college whilst responding to the challenging targets set by the government for the sector.
Funding and Finance Officer - Meg Light
Meg has been at the college for 7 years working in the the Business Development Unit from its infancy. As well as helping to look after all Government Funded provision, she is also responsible for all Full Cost Recovery work.

Meg has a very varied role with a lot of rules and regulations to understand and follow before imparting that knowledge to colleagues and clients. Working closely with many of the support departments across the college, she also has numerous external stakeholders to keep informed as well.
m.light@nbcol.ac.uk
01903 606 460
Specialist Skills Co-Ordinator - Phillip Speed
Phillip is the Specialist Skills Coordinator for Technology and Innovation at the College. He has significant experience of working within the Corporate Finance sector and managing business relationships and is also a qualified teacher. His focus is on researching opportunities to support the rapidly changing skills needs of the UK economy. This involves liaising with Government, Sector Skills Councils, Higher Education Institutions and Employers to provide a relevant and coherent vocational offer to the market. Phillip is currently working on projects that include; renewable energies, recycling technology, automotive, smart metering and local regeneration activities.
p.speed@nbcol.ac.uk
01903 606 114
Specialist Skills Co-Ordinator - Frances Wetherilt

Frances Wetherilt is the Specialist Skills Co-Ordinator for the Business and Enterprise area.

Frances’ own business and enterprise skills and experience include the set up and management for three years of a small business. Management, marketing and sales experience gained within business and voluntary sectors and related qualifications including a degree in Business Studies.

With a remit to develop and grow the business and enterprise offer, Frances works with partners including Worthing and Adur Chamber of Commerce, links into sector skills councils and responds to Government initiatives, including the drive to support new business start ups.

Frances also manages a team of business assessors providing NVQs and apprenticeships in enterprise skills, team leading, management, business and administration, customer service, advice and guidance, sales and prospectively any other business related qualification an organisation requires.

Specialist Skills Co-Ordinator - Selina Sheilds Bishop
Selina Shields Bishop is the Specialist Skills Co-Ordinator for the Health and Social Care and Early Years sector .

Prior to joining Northbrook, Selina has throughout her career worked for both Corporate and small independent business. Selina has developed a wide range of skills whilst working in industries such as Retail, Insurance and Property Services which enables her to interact with business assisting them to empower their team and increase performance. Since working for Northbrook College Selina has gained experience within the Health and Social Care Sector engaging with employers and supporting training needs.

In her role of Specialist Skills Coordinator, Selina has close links with “Skills for Care”, Councils and local and national employers to enable them to develop their workforce. Selina works with the department and employers to identify new requirements and opportunities for training within Health and Social Care and is persistently striving to best support the College’s drive to become more responsive to employers’ needs.

Selina also manages a team of Health and Social Care assessors providing Diploma’s, short courses and workshops in line with CQC recommendations.
s.bishop@nbcol.ac.uk
01903 607 218
Business Training Adviser - Maxine Green
Maxine Green is the Business Training Adviser for the Technology and Innovation area.

Maxine Green has experience of working within large organisations as well as small independent businesses. Maxine’s wide range of skills and experiences enable her to advise and direct local businesses towards the most effective training solutions. She can assist your business to plan and schedule employee development, tailored to support the skills required to take your business forward. Whilst employed within the insurance industry Maxine gained extensive experience of credit management, staff recruitment and development and ISO accreditation. Moving into Business Development/Account Management Maxine developed her sales and marketing expertise in Media advertising covering Sussex and London. During her time at Northbrook College Maxine has worked with employers from all business sectors. Her focus now is on Technology and Innovation in support of the rapidly changing skills needs of the UK economy.
m.green@nbcol.ac.uk
01903 606 101
Business Training Adviser - Julie Hunt
Julie Hunt is the Business Training Adviser for the Business and Enterprise area.

Julie has worked at Northbrook College since 2000 with experience ranging from teaching, coordinating projects such as on--line distance learning, workshops in IT and soft skills and training for the unemployed, proactively working with internal and external clients.

As a Business Training Adviser Julie promotes the College’s services and government initiatives supporting local and regional businesses to enable them to fill skill gaps, improve moral and motivation, enhance growth and impact positively on productivity.

Julie has been a Business Training Advisor since 2006 working across all business sectors but her focus is now with the Business and Enterprise sectors developing and expanding working relationships by providing a comprehensive training service, free training needs analysis, follow up reviews and to facilitate commercial contract agreements.

As your account manager Julie is here to support and encourage businesses to grow and prosper.
j.hunt@nbcol.ac.uk
01903 606 431
Business Training Adviser - Angela Crane
Angela Crane is the Business Training Adviser for the Health and Social Care area.

Angela Crane is a SFEDI accredited Skills and Business Advisor, having previously worked for Skills South East and Business Link. She has worked with both large and small businesses across the South East region, assisting companies with growth and business issues. Angela previously worked within the Health and Social Care department 4 years ago.
a.crane@nbcol.ac.uk
01903 606 126
Cluster Administrator - Vicky Wright
Vicky is responsible for providing administrative support in respect of all cluster activity, preparing student documentation for funding returns, tracking student progress and providing support and assistance to Distance Learning Assessors/ Business Trainers.
v.wright@nbcol.ac.uk
01903 607 228
Project Administrator - Rebecca Cook
Rebecca is the Project Administrator for Health and Social Care .

Rebecca’s role is to provide administration support for the Health and Social Care cluster within Business Development. Her duties include supporting and processing the NVQ/Diploma and short course students. A large part of her role includes liaising with the Priory. The Priory are one of Northbrook College’s main partners within Health and Social Care. Rebecca processes the apprenticeship enrolments, tracks all candidates and certificates successful staff studying the Health and Social Care apprenticeship programme.
r.cook@nbcol.ac.uk
01903 607 229
Business Trainer / Training Impact Measurement - Paul Trew
Paul joined the team in August 2009, bringing 25 years of experience in designing and delivering training and coaching solutions to a wide range of business clients. Paul is a qualified coach and training assessor.

Paul is also responsible for engaging employers as part of the Colleges Training Impact Measurements.
p.trew@nbcol.ac.uk
01903 607 223
Co-Ordinator for the Unemployed and Business Trainer
Lyn co-ordinates the facilities, trainers and referrals on the Redundancy Programme. She also liaises with other Training Providers and Stakeholders regarding all aspects of Redundancy Programme
Customer Service / Events Organiser - Jennifer Pannell
Jennifer Pannell is the Customer Services / Events Organiser for the Business Development department. Acting as the first point of contact for new queries from employers and individuals and sending out course information to inform your training decisions. Jennifer is also responsible for co-ordinating the topical monthly employer updating events keeping businesses up to date with changes in legislation and other issues.
Customer Services Assistant - Clare Smith
Clare is the Customer Service Assistant within Business Development. Mainly responsible for helping with the general day to day customer service requirements, focusing on answering enquires received from employers by telephone or e-mail. Clare also helps co-ordinate room hire bookings within the college for external companies.
ca.smith@nbcol.ac.uk
01903 606 114
Customer Services Assistant - Helen McIntyre
Helen assists with the customer service team for Business Development focusing on the Redundancy Programme in conjunction with the Job Centre.

In addition to this Helen is also an assessor delivering Customer Service and Business Administration.
Apprentice Administrator - Seb Foot
Seb is the Administrator for the full cost recovery courses, liaising with companies and tutors he co-ordinates the student paperwork and time tables the classes.
s.foot@nbcol.ac.uk
01903 607 203
Business Development Trainers
The college employs a range of business trainers from a wide variety of business sectors who have up to date knowledge and skills within their specialist areas. As a result, attendees on either the standard or tailored courses will receive the most current and best practice business approaches as reflected in todays market place.
Business Development Assessors
Assessors are members of staff who come out and service, guide and assess the needs of candidates to gain their NVQ qualifications. Assessors use a wide variety of methods to aid the candidate’s completion of NVQ qualifications – this can include observing workplace activity, guidance on workplace evidence, professional discussions, and distance learning to cover the underpinning knowledge of the qualification - all done to aid the production of a portfolio of evidence. Our assessors are all vocationally competent within the sectors for the NVQs that they cover this includes: Customer Service, Business Administration, Team Leading and Management, Advice and Guidance, Motor Vehicle Maintenance all at Level 2 and 3 NVQs.
Business Development Internal Verifiers
Internal Verifiers provide on going quality checks for all students undertaking an NVQ qualification. Internal Verifiers primarily check that the Assessors have done their role correctly, professionally and to the correct standards. An Internal Verifier checks that a candidate’s portfolio has reached the national standards of the chosen NVQ and that the Assessor has produced, guided or obtained the evidence from the candidate to prove this. Once a candidate’s NVQ portfolio has been internally verified it is then ready to be put forward for certification by the Awarding Body. Our Internal Verifiers are vocationally competent within the sectors for the NVQs that they cover: Customer Service, Business Administration, Team Leading and Management, Advice and Guidance, Motor Vehicle Maintenance all at Level 2 and 3 NVQs.